Why choosing a professional installer makes the difference between a stable connection and a recurring problem. Sealed IP67 wiring, fixed public IP and local support throughout the province.
More information: DDR360 Starlink Installation · Business Backhaul · Alicante and Murcia coverage · Free Audit
Starlink has changed the rules of the game. Where high-speed internet used to be impossible — a farm building in the Elche countryside, a building site in the hills of Murcia, a campsite on the Cartagena coast — it's now possible with a dish that fits in a backpack. But there's a world of difference between buying a dish and having it work, and having a a professional installation that lasts for years without issues.
Starlink sells the antennas directly to the customer. You can buy one, take it out of the box and put it on the roof in an afternoon. But 80% of the incidents we see in DDR360 come from home installations or non-specialized installers:
Each of these failures has a specific technical explanation, it's not bad luck. A dish bolted to a generic mast with no wind-load calculation acts like a sail: past a certain gust speed it starts to oscillate, and Starlink's satellite tracking system — which already has to constantly recalculate the angle because the satellites are low-orbit (LEO) and moving relative to the dish — loses its reference and drops the connection for seconds at a time. Standard unshielded network cable, designed for indoor use, isn't rated for continuous UV exposure or for humidity-drying cycles; the typical medium-term result is intermittent signal loss from oxidation in the copper pairs. And unsealed domestic RJ45 connectors let moisture in by capillary action along the cable — in coastal areas like Torrevieja or Santa Pola, sea salt accelerates contact corrosion within weeks, not years.
📡 DDR360 is a professional Starlink installation specialist in Alicante, Murcia and the whole Costa Blanca
We install all modalities: Business, Maritime, Roam and Residential. With IP67 sealed 6A FTP wiring and fixed public IP via MikroWizard.
A professional Starlink installation follows a fixed sequence, it's not about "putting the dish wherever there's room". Here's how we do it at DDR360:
Before touching a single screw, we measure what percentage of the sky visible from the installation point is free of obstructions — trees, neighbouring buildings, towers, chimneys. The Starlink dish needs to "see" a wide stretch of sky to maintain constant contact with the low-orbit satellite constellation. An obstacle blocking a specific strip of sky doesn't block the connection all the time, only at the exact moment the active satellite passes through that strip — hence the intermittent, seemingly random micro-outages of poorly sited installations. The sky study determines the best possible spot on the plot or roof before anything else is decided.
Starlink's home kit includes a weighted-base tripod, meant for quick tests, not for a permanent installation. We don't use it. We fix the dish to a wall or mast with an anchor calculated to withstand winds of up to 150 km/h, the structural design benchmark we apply on the Mediterranean coast, where the levante and poniente winds can reach strong gusts fairly often. A weighted tripod can tip over or shift in a strong gust, misaligning the dish or, in the worst case, causing it to fall.
With the dish fixed in place, we run shielded FTP CAT6A cabling from outside to the router, with RJ45-to-SPX connectors specific for keeping it sealed IP67 sealed the whole way through — not just at the dish connector, but also where it passes through the façade and at any splice.
Once the dish is operational, we set up MikroWizard's dedicated VPN tunnel between the customer's router and our VPS with a fixed Spanish public IP, solving the CGNAT problem (explained in detail further below).
We don't consider the installation finished on the same day. We leave the system in an observation period for 72 hours, checking signal stability in different conditions (day, night, wind, rain if any) before formal handover. From then on, the link stays under continuous monitoring to catch degradations before the customer ever notices an outage.
Starlink isn't a single product. There are four plans with different network priority, mobility and price, and choosing the wrong one is a common mistake in installations done without technical advice:
| Plan | Mobility | Typical use case |
|---|---|---|
| Business | Fixed, higher network priority | Office or warehouse with critical activity that can't afford degradation at peak times |
| Roam | Portable, changes location | Temporary construction site that moves from plot to plot over weeks or months, with no fixed infrastructure |
| Maritime | On the move at sea, reinforced dish | Professional or leisure vessels needing a stable connection underway |
| Residential | Fixed, standard priority | Home or holiday property with no fibre or conventional operator coverage |
The difference between Business and Residential isn't just price: during peak-demand hours for the Starlink network in an area, Business users' traffic is prioritised over Residential. For a business whose activity depends on the connection — a card terminal, a VoIP switchboard, cloud security cameras — that priority is the difference between a brief slowdown and a real service outage. Roam, meanwhile, is built for moving around: a building site needs Roam because the location changes as the work progresses, while a fixed office with continuous activity benefits from Business's network priority, not Roam's mobility.
The most vulnerable point of any Starlink installation is the cable. The dish sits outdoors — sun, rain, wind, sea salt. The cable connecting it to the indoor router runs through the façade. If that cable isn't designed for outdoor use, you will have problems within six months.
At DDR360 we use shielded FTP CAT6A cable, specific for outdoor use. The RJ45-to-SPX connectors ensure the installation keeps IP67 weatherproofing along the entire outdoor run. This means the cable withstands:
→ Full explanation: what Starlink's CGNAT is and why opening ports does not fix it
Starlink uses CGNAT. Your dish doesn't have a unique public IP. This means you can't access your security cameras, your server, your VoIP switchboard or any system from outside the office.
Our platform MikroWizard solves this by creating a dedicated VPN tunnel between a VPS with a fixed Spanish public IP and your Starlink router. The result: remote access to all your systems from anywhere in the world, as if you had fibre with a public IP.
Unlike buying the dish online and hoping it works, DDR360 is physically in Torrevieja. If something fails, you're not calling a hotline in Madrid. We knock on your door. We cover the whole province of Alicante (Torrevieja, Orihuela, Elche, Benidorm, San Vicente, Alcoy, Elda) and the Region of Murcia (Murcia city, Cartagena, Lorca, San Javier).
Our office is in Torrevieja, on Plaza Internacional (El Chaparral), and from there we cover the whole province of Alicante and the Region of Murcia. With the small print up front: proximity matters. In the Vega Baja we can be at your location the same day or the next; in the north of the province or inland Murcia, the installation is arranged by appointment, normally within the same week.
Vega Baja — same-day or next-day response
Torrevieja Orihuela and Orihuela Costa Guardamar del Segura Pilar de la Horadada Rojales Almoradí San Miguel de Salinas Los MontesinosRest of the province of Alicante
Alicante Elche Santa Pola San Vicente del Raspeig Benidorm Alcoy Elda Villena Dénia Jávea Calpe NoveldaRegion of Murcia
Murcia Cartagena San Javier San Pedro del Pinatar Lorca ÁguilasIf your location is not on the list, we can most likely still reach you: these are the areas we work in most often, not a hard boundary. A good share of the Starlink installations we carry out are precisely outside built-up areas — rural plots, farm buildings, country houses, construction sites — which is where fibre does not reach and where satellite makes sense.
These are our installation rates, the same ones listed in the downloadable dossier. The final amount is confirmed after seeing the site, because it depends on the height and type of roof, the metres of cabling to the router and whether it needs a mast or structural reinforcement, but it always starts from these prices, never from a teaser figure.
Basic Installation
300 €
UV-resistant outdoor Cat6 cabling, RJ45-to-SPX Starlink connectors, mounting on an existing bracket, antenna and network commissioning, and speed and coverage testing over cable and WiFi.
Professional Installation · RECOMMENDED
350 €
Everything in the Basic package plus reinforced flexible outdoor conduit (white or black), full protection against weather and sun exposure, and a clean, discreet cable run across the facade or roof.
Common extras: if the house or warehouse has no suitable mounting point, the reinforced galvanised-steel mast with anchors and dish adapter costs 99 € extra. If you would rather we also handle the equipment, we supply the complete official Starlink kit for 480 €.
The procedure is always the same, fixed and with no surprises:
01
Free feasibility survey
We assess the location and the available sky coverage. If Starlink is not the right solution for your case, we say so.
02
Fixed quotation within 48 hours
With materials and labour itemised. No open-ended items, no "whatever it comes to".
03
Installation in a single day
Includes a 72-hour stability test with the system already operational.
Important note on the cost of the service: the Starlink monthly fee and the price of the dish kit are set by SpaceX directly and have nothing to do with us. You take out the service with Starlink; we install, configure and maintain the equipment. It is worth being clear about this, because some people roll it all into a single figure.
Starlink is sold directly to the end customer and anyone can put up a dish. The difference shows up later: when the first levante storm arrives, when the signal starts failing after three weeks, or when you need to reach your cameras from outside and discover that you cannot. That is when it matters who answers the phone.
And one thing we would rather state plainly: we are not official Starlink installers, because no such programme exists publicly in Spain. We are independent professional installers specialising in this equipment. Be wary of anyone claiming that label without being able to evidence it.
It depends on how much a connection outage costs your business. For most SMEs, a well-installed Starlink Business — with a prior sky study and structural fixing — works stably as a main connection. If your activity critically depends on always being online (for example, a card terminal that can't stop taking payments), it's best to combine it with a second path — fibre if available, or a second mobile connection — set up in automatic failover. It's the same logic we apply in our enterprise backhaul projects.
In most installations, the whole process — sky study, structural fixing, sealed cabling and configuration — is completed within a single working day. The 72-hour stability test runs with the system already operational, so the customer doesn't have to wait on site.
The dish is designed to operate in rain; the manufacturer itself includes an auto de-icing mode for snow and ice. What can affect the signal is very heavy rain (rain fade), similarly to how it affects any radio-frequency link, but these are brief degradations during the event, not prolonged outages. A poorly fixed installation, on the other hand, does suffer from the wind that usually comes with storms — hence the importance of structural anchoring over the factory tripod.
Physically, yes, but every move means repeating the sky study at the new location — obstructions change completely from one roof to another — and reviewing the structural fixing. If your activity involves frequent location changes (building site, trade fair, event), the Roam plan is designed exactly for that, with no need to reinstall from scratch every time.
Yes. MikroWizard creates the dedicated VPN tunnel regardless of whether the dish is Business, Residential, Roam or Maritime — the only requirement is that the dish has an internet connection, our platform on the VPS handles the rest. This is especially relevant for plans without a native public IP due to CGNAT, which is the general case for Starlink.
Yes, that is the most common arrangement. Starlink sells you the kit and ships it to your home; we simply take care of installing it properly. You do not need to buy anything from us for us to carry out the installation, nor must the equipment have been purchased through us. If you have not bought it yet, we can carry out the sky survey beforehand to confirm your location is viable.
The mounting itself usually takes one to two hours on a straightforward installation. When it involves going up onto the roof, fitting a mast, reinforcing the mount or running a good many metres of sealed cable, the day gets longer. That is why we plan for a full day: we would rather finish the sealing and the mounting properly than wrap up quickly and come back in three months.
The basic installation costs €300 and the professional one, with reinforced outdoor conduit, €350. If there is no bracket to mount the dish on, the reinforced mast with anchors adds €99. The final amount is confirmed after a free feasibility study, with a fixed quote within 48 hours. The monthly Starlink fee is set by SpaceX and paid directly to Starlink, separately from the installation.
No. Starlink does not run a public official-installer programme in Spain: it sells the kit directly to the end customer. We are independent professional installers specialising in deploying and maintaining that equipment. We prefer to say so plainly, because there are people in this trade who claim the "official" label with nothing behind it.
Yes. Our physical office is in Torrevieja, on Plaza Internacional (El Chaparral), and we cover the whole province of Alicante and the Region of Murcia. In the Vega Baja — Torrevieja, Orihuela, Guardamar, Pilar de la Horadada, Rojales — response is same-day or next-day thanks to proximity.
The kit's weighted tripod is designed for quick testing, not for a permanent installation. On the Mediterranean coast, with levante and poniente gusts, it can shift or tip over: it throws the dish out of alignment and at worst it falls. We anchor to a wall or mast with a fixing rated for 150 km/h.
Request a free feasibility study. We visit your location, check the sky coverage and give you a closed quote in 48 hours.
Request a survey →You may also be interested in: Starlink installation in Orihuela Costa · Starlink for boats and marinas
Installation by area: Orihuela Costa · Guardamar del Segura · Cartagena · Torrevieja